Terms of Service

1. Acceptance of Terms

By accessing and using Setverra ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Setverra is a property management platform that facilitates communication and transactions between property owners ("Landlords") and tenants ("Tenants"). By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

2. Description of Service

Setverra provides a comprehensive property management platform that includes, but is not limited to:

• Property and tenant management tools
• Payment processing and rent collection
• Maintenance request management
• Real-time messaging between landlords and tenants
• Document storage and management
• Viewing request scheduling
• Bank information management

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

3. User Accounts and Responsibilities

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and identification
• Accept all responsibility for activities that occur under your account
• Notify us immediately of any unauthorized use of your account

3.2 Landlord Responsibilities

As a Landlord using Setverra, you agree to:

• Comply with all applicable federal, state, and local laws and regulations
• Provide accurate property and tenant information
• Process payments and maintenance requests in a timely manner
• Maintain the confidentiality of tenant information
• Use the Service only for lawful purposes

3.3 Tenant Responsibilities

As a Tenant using Setverra, you agree to:

• Provide accurate personal and payment information
• Make rent payments in accordance with your lease agreement
• Use the Service only for communication with your landlord
• Report maintenance issues accurately and in good faith
• Comply with all applicable laws and regulations

4. Payment Terms

4.1 Payment Processing

Setverra facilitates payment processing between Landlords and Tenants. We are not a party to any payment transaction and do not guarantee payment completion. All payment disputes must be resolved directly between the Landlord and Tenant.

4.2 Payment Information

By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided
• The payment information is accurate and complete
• You will notify us immediately of any changes to your payment information

4.3 Fees

Setverra may charge fees for certain services. All fees will be clearly disclosed before you incur any charges. We reserve the right to modify our fee structure with reasonable notice.

5. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.

We implement reasonable security measures to protect your data, but we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

6. Intellectual Property

The Service, including its original content, features, and functionality, is owned by Setverra and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without our prior written consent.

7. Prohibited Uses

You agree not to use the Service:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To collect or track the personal information of others
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• For any obscene or immoral purpose
• To interfere with or circumvent the security features of the Service

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SETVERRA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Setverra acts as a platform facilitator and is not responsible for:

• The accuracy of information provided by users
• Disputes between Landlords and Tenants
• Payment processing failures or delays
• Maintenance work quality or completion
• Lease agreement terms or enforcement

Our total liability to you for all claims arising from or related to the use of the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

9. Indemnification

You agree to defend, indemnify, and hold harmless Setverra, its officers, directors, employees, and agents from and against any claims, actions, suits, proceedings, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Service, violation of these Terms, or violation of any rights of another.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us at support@setverra.com.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law provisions.

11.2 Arbitration

Any dispute arising out of or relating to these Terms or the Service shall be settled through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in the United States, and judgment on the arbitration award may be entered in any court having jurisdiction.

11.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

12. Modifications to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

15. Acknowledgment

By using Setverra, you acknowledge that you have read these Terms of Service and agree to be bound by them. If you do not agree to these Terms, you must not use the Service.